Rock-West Help Center

MAIV LIMITED (Rock-West) is registered in Seychelles with registration number 8425341-1 and authorized by the Financial Services Authority (FSA) with license number SD044.

Rock-West is a global CFD broker, offering the ECN pricing model. This means that the prices we receive from our liquidity providers are passed onto you with no dealing desk intervention. Though we may charge a commission from each trade, we try to give our clients more favorable prices.

The minimum amount is $25 for Standard and Raw accounts, and $10,000 for VIP Raw.

We offer a range of different methods. These may vary depending on the country you are funding from. You are able to see further details from within your Client Portal under Finances-Deposit, and from here.

We cannot accept any deposit from anyone other than the account holder.

Spread is the difference between the bid and ask prices of an instrument. Variable spreads can change in response to volatility, which increases trading costs.

The specific size of a lot can vary depending on the asset class being traded. In the case of gold (XAUUSD), a standard lot size is 100 troy ounces of gold. For example, if gold’s price is $2330 for 1 lot, the lot size of gold is 100. If the trader trades 0.5 lots, then the traded volume will be 0.5*2330*100= $116,500.

The FX market operates 24 hours a day, five days a week, enabling traders to participate from anywhere in the world at their convenience.

The base currency in a forex pair is the first currency listed, as currency trading is conducted in pairs. It serves as the foundation for determining the value of the currency pair and is typically denoted on the left side of the pair. For example, in the EURUSD pair, the base would be EUR.

Access a diverse range of currencies, including major and minor pairs. View the full list of currencies here

Simply put, Copy Trading allows traders to copy the trades of other, more experienced, and successful, traders. It offers a learning opportunity for beginners, saves time by automating trades and allows for diversification.

Copy Trading allows traders of all experience levels to potentially earn profits from the financial markets. Beginners have an increased chance of profitability by following successful traders on Rock-West without the need for in-depth market analysis and research. By copying the trades of skilled traders, individuals can leverage their expertise and potentially achieve financial gains. Although it has many benefits, it is important to understand that by copying top traders’ success, you also get their losses. Therefore, It’s important to understand the risks involved, set realistic expectations, and carefully manage your investments.

The Copy Trading Strategy providers are not being charged.

In Copy-trading the Master trades from his own account and investors copy his trades, but execution prices can be different. In MAM, the Master trades from the dedicated account that includes his investors’ equity (shown in one Master account) and execution prices of all trades are the same.

Yes.

The cryptocurrency market operates 24/7, allowing traders to engage in trading activities at any time, day or night. Unlike traditional financial markets that have specific trading hours, the crypto market operates continuously without any time restrictions. This means you have the flexibility to trade cryptocurrencies at your convenience, taking advantage of market opportunities and reacting to price movements whenever you choose. Whether it’s early morning, late at night, or during weekends, the crypto market is always accessible, providing you with uninterrupted trading opportunities.

The crypto market operates without a single regulatory authority overseeing all cryptocurrencies. Unlike traditional currencies, cryptocurrencies were created with the idea of freedom and minimal restrictions. Regulatory approaches vary by country, and while some jurisdictions have implemented regulations for consumer protection and anti-money laundering, there is no centralized global regulatory authority for cryptos.

At Rock-West, you’ll have access to a diverse range of cryptocurrencies for trading. See the full list here

Commodity trading generally aligns with the trading hours of major stock markets, like the NASDAQ or S&P 500. These markets typically operate on weekdays during regular business hours, from 9:30 AM to 4:00 PM Eastern Time (ET) in the United States. However, it’s important to note that specific commodity markets may have variations in trading hours or may operate on different time zones.

Hard commodities refer to goods and raw materials that are typically extracted through mining, drilling, or other physical extraction methods. These commodities are often tangible and have a finite supply. Examples of hard commodities include precious metals like Gold, Silver, and Platinum, as well as industrial metals like Copper and Aluminum. These commodities are widely traded in global markets and play a crucial role in various industries and economic activities.

Soft commodities are organic materials grown and harvested, including agricultural products like Wheat, Corn, Soybeans, Sugar, Coffee, and more. Unlike hard commodities, soft commodities are not mined or drilled but are produced through farming or cultivation practices. They play a vital role in the food and beverage industry, as well as in the production of textiles, biofuels, and other consumer goods.

At Rock-West, you’ll find an extensive selection of commodities to trade, offering a world of diverse opportunities. See the full list here

The trading hours for indices may vary based on the specific index you are interested in. Indices have their own designated trading hours, which may differ from the 24-hour availability of the forex market. To determine the trading hours for the indices you wish to trade, you can refer to the trading schedule in your trading platform. This will outline the specific opening and closing times for each index.

ndices are widely popular among traders and investors for several reasons. They provide a broad representation of the overall market, allowing individuals to gain exposure to specific markets or sectors without analyzing individual stocks. Indices also serve as benchmarks for evaluating investment performance and offer diversification benefits by including a basket of stocks. Additionally, indices are highly liquid, ensuring efficient trading, and provide valuable market insights.

At Rock-West you can find a great variety of CFD assets to start trading with, see the available options here

We offer Standard, Raw, and VIP Raw accounts on the Rock-West native platform and MT5 for trading CFDs. For more information visit the trading accounts section on our website.

Opening a live trading account is quick and simple. All you must do is complete the account registration process, and verify your identity.

Clients may open a trading account in USD.

We keep the trading conditions on demo accounts as similar to live accounts as possible. However, during times of high volatility on the market, there may be differences in the execution on demo accounts.

You are able to create additional demo or live accounts from within your Client Portal. Typically, clients can have up to 3 trading accounts on Standard with a leverage of up to 1:1000 and 100% bonus, and 2 trading account on Raw with 0 spreads and ultra-low commissions.

Go to the Client Portal login page and click on the ‘Forgot your Password?’ link under the ‘Login’ button and follow the instructions on how to reset your password. For further assistance, please contact our Client Support team.

Rock-West offers swap-free accounts upon request. Swap free accounts are currently available on our Standard account in USD.

Joint accounts are available upon request, and to traders that hold a joint bank account.

If you are a new client, please sign up, and choose the Demo Account option from the client area. You can trade on Demo with $10,000 virtual money and the best conditions, risk free!

Please note that we do not offer fixed spread accounts; all spreads are floating.

Opening an account is simple. You can typically complete the registration form, questionnaire and the verification process in under 10 minutes. You’ll need to be at least 18 to open your own trading account.